Important Update: Restoration, New Features, and Our Commitment to You

Posted on October 21st, 2023

Hello PrayAI Community,

First and foremost, we want to thank you for your patience and understanding during the recent technical challenges we faced. Today, we're excited to bring you some updates.

Restoration Status

Our team has worked tirelessly to restore PrayAI. We are pleased to announce that the app is back and better than ever. However, due to the nature of the issue we encountered, we regret to inform you that all existing user data was lost. We deeply understand the value of the content and sentiments you held within the app and apologize from the depths of our hearts.

Our Token of Apology

To make up for this setback, we're offering promotional codes that grant a free week of unlimited prayers. This is our way to help you regenerate the content that was lost. Simply head over to our Contact Us Page and request a promo code for ios or android. It's our hope that this gesture helps in alleviating some of the inconveniences faced.

Exciting New Features

While our primary focus has been on restoration, we're also thrilled to unveil some new updates:

  1. Timed Notifications: Set reminders to suit your schedule.
  2. Background Play: Sounds will continue even when the screen turns off, aiding in your meditation or prayer sessions.
  3. Enhanced Error Feedback: Understand issues quicker with more descriptive error messages.
  4. Sharing: A feature many of you have asked for! Share prayers with your friends and loved ones, spreading positivity and hope.

Prevention Measures

We've learned a lot from this incident. To prevent any such occurrences in the future, we are:

  1. Implementing a Robust Backup Solution: Our new system will ensure that data is backed up regularly and can be recovered quickly in emergencies.
  2. Enhancing Internal Protocols: Improving our internal operations to prevent unintentional disruptions.
  3. Regular System Audits: Periodic checks to detect vulnerabilities and ensure optimal performance.
  4. Engaging with Expert Consultants: We're bringing in external tech experts to review our systems and offer guidance on fortifying our infrastructure.

Awaiting Approval

Please note, we've submitted the updated app for approval on both Apple and Google platforms. There might be a short wait before you can experience the new version, but we assure you, it's worth it!

In Conclusion

Your support and patience during this period have been invaluable. We remain committed to making PrayAI the best platform for your spiritual and meditative journey. Should you have any concerns, suggestions, or feedback, please don't hesitate to get in touch with us.

Warm Regards,

PrayAI Inc.